Thursday, 4 August 2016

How to create a customer data strategy



  • Identify data capture opportunities
  • Offer an incentive to provide details
  • Implement an IT system which can collect and record information
  • Limit the amount of data asked for
  • Outline how their data will be used
  • Create a standard format for information entry points
  • Make it easy for customers to input their data
                          

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